You may choose to subscribe to our subscription service.
By subscribing to our service, you acknowledge that the total cost of your initial subscription will be taken in full when you place your order.
You also acknowledge that, unless you inform us otherwise, your subscription will automatically renew after your then-current term expires.
The date on which we ship the Products will vary from month to month.
Please note that on occasion there may be shipping delays and/or product back-orders due to unforeseen issues involving the brand fulfilment process. Any estimated delivery dates are estimations only and you will not be eligible for a refund due to any unforeseen delays.
As soon as your Subscription is on its way, you will receive a confirmation email containing a tracking number that allows you to monitor its shipment. You will not be eligible for a refund due to any unforeseen delays.
If you change address during the term of your subscription, please contact our customer services team to notify them. Please note, you must give us four weeks prior notice of any change in address. If you fail to notify us of any address change in accordance with this paragraph, then we shall not be liable to you in the event that you fail to receive your Subscription and no refund shall be provided.
Each subscription is classed as a single sales contract for regular delivery of goods, so you are only entitled to receive a refund if you cancel your subscription with us within 14 days from the day on which you acquire physical possession of your first Subscription box. You are entitled to cancel your subscription at any time, however unless you cancel your subscription with us within 14 days from the day on which you acquire physical possession of your first Box, you will not be entitled to a refund. If you wish to cancel your subscription before the term has expired, you must give us four weeks prior notice, otherwise you may receive the subsequent months.
The above cancellation policy does not affect your statutory rights.
We reserve the right to cancel your subscription at any time as a result of any breach of these Terms.
We also reserve the right at our absolute discretion to cancel and/or change the subscription model.